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You’re responsible for how you use our websites, portal and apps, and for the information and content you upload, share or send using our services. There’s a line and we think you’ll know if you’re going to cross it. To help understand what we expect of you, we set out in this policy some things we consider unacceptable.


By using our websites, portal, apps and services you confirm that you accept the terms of this policy and that you agree to comply with it.


Don’t forget that we may make changes to our websites, portal, apps and services and so we may make changes to this policy too. Any changes will appear here and be effective immediately. If you use of them after those changes are shown, we’ll interpret that as meaning that you accept them.


The terms of this policy, together with our privacy policy, cookie policy and the terms and conditions from the relevant Order will apply.

What is acceptable?

You must comply with the terms of your agrement with us, and with all laws, that apply to your use of our websites, portal, and services.  This includes ensuring that you have a lwaful basis for uploading, sharing, and sending your information and content through our portal and services.

What is not acceptable?

Using or attempting to:

  • enable or encourage any user account or other log-in details to be used by more than one user.
  • use our websites, portal, apps or any service or functionality made available through one or more of them:
    • in any unlawful manner or for an unlawful purpose; hacking, inserting or introducing malicious code, viruses, Trojan horses, worms, logic bombs, data or other harmful software or material; transmitting defamatory, obscene, fraudulent, offensive, deceptive, offensive, libellous, invasive, harmful, threatening, inflammatory or objectionable content; for promotion of unlawful violence, or in a way that is discriminatory on race, gender, colour, religious belief, sexual orientation, or disability; or to gain access to, or decipher transmission to or from, any equipment or database running them other than in lawful use of them.
    • in a way that: could damage, disable, impair or compromise our systems or security; is likely to upset, harass, embarrass, alarm or annoy anyone; promotes discrimination; discloses personal data of anyone (other than where you have a lawful basis for doing so); infringes intellectual property rights; breaches any legal or contractual duty; is in contempt of court; or, advocates, promotes, incites any third party to commit, or assist, any unlawful or criminal act.
    • to send unsolicited messages, postings, including bulk advertising, informational announcements, or spam.
    • to distribute information and content that you don’t have the right to, which is illegal, or which violates any of the principles above.
    • to build a competitive product or service, or build a product or service using similar ideas, features, functions or graphics of our websites, portal, apps or services.
    • to copy any ideas, features, functions or graphics of our websites, portal, apps or services.
    • to determine whether our websites, portal, apps or services are within the scope of any patent.
    • to monitor any of their availability, performance of functionality, or for any other benchmarking or competitive purpose.
  • attempt to gain access to, or decipher transmission to or from, any equipment or database running any of them other than in lawful use of them.
  • infringe any of our, our licensors or users’ rights in our websites, portal, apps or services, their information or content or any associated software, or any third-party software.
  • copy, modify, translate, create derivative copies of, frame, mirror, republish, download, display, transmit or distribute all or any part of our websites, portal, apps or services in whole in any form or be any means (or attempting to do any of those things).
  • reverse engineer, decompile, disassemble, or otherwise reduce to human-perceivable form all or any part of them (except to the extent permitted by applicable law incapable of exclusion).
  • provide services to third parties (unless we’ve expressly agreed otherwise in writing in our agreements with you)
  • licence, sub-licence, sell, rent, lease, share, transfer, transmit, assign, distribute, display, disclose, grant a security interest in, or otherwise commercially exploit, any of them or otherwise make any of them available to third parties (other than any of your permitted users).
  • obtain, or assist third parties in obtaining access to them (except where expressly permitted in our agreements with you).
  • resell or redistribute our website, portal, apps or any service, information or functionality made available through one or more of them.
  • impersonate or attempt to impersonate us, another user, any other person, or entity or be anyone who isn’t you.

You agree not to reproduce, duplicate, copy, link to or frame any part of our websites, portal, apps or services in contravention with the provision of our website terms of use available at www.pentiq.com/privacy-policy/

Suspension and termination

We will determine, in our discretion, whether there has been a breach of this Policy through your use of our Services. When a breach of this Policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this Policy constitutes a material breach of the Agreement upon which you are permitted to use our Services, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our Services.
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our Services.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this Policy. The responses described in this Policy are not limited, and we may take any other action we reasonably deem appropriate.

Reporting breaches of this policy

If you know of, or suspect, a breach of this policy, please notify us at [email protected]


Last Updated
27 May 2022